How do I tell someone they're not getting promoted this cycle?
You're not delivering bad news. You're paying down a feedback debt — and the interest rate is whatever trust you have left.
Series
Direct answers to the questions managers ask.
49 pieces
You're not delivering bad news. You're paying down a feedback debt — and the interest rate is whatever trust you have left.
The question isn't "would I hire this person." It's "can this person do the role." Those are different questions, and only one of them is your job.
Your star contributor is keeping the team's numbers up and its morale down. Here's how to handle it without losing the output or tolerating the damage.
Your direct report seems to actively dislike you. Here’s what to do when the tension is real, the work still matters, and you can’t just ignore it.
You got promoted above your peers. Now one of them is treating you like nothing changed. Here's how to reset the relationship without losing it entirely.
Take all the time you need' sounds generous and means nothing.
It takes roughly five positive signals to undo one credibility-damaging moment, which tells you how expensive a single public contradiction can actually be.
Stalling and hoping they figure it out is not a strategy. Here’s how to have the honest conversation while keeping the person.
Credit-claiming corrodes team trust faster than almost anything else. Here’s how to name it, stop it, and fix the culture that allowed it.
Tears in a feedback conversation don't mean you did something wrong, but they do mean you need a different playbook.
The answer isn't to call them out or hold them hostage... it's to make a clear-eyed decision about your team's needs before they make it for you.
Communication style is a skill, not a personality. And you give feedback on skills all the time.